State Farm® Insurance Agent Tara Casares
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
merrill witham
April 25, 2025
1
out of
5
rating by merrill witham
"Over priced and I've had mediocre communication experience with them. I was with them for over a year and could have saved thousands going elsewhere. they use scare tactics to convince you to stay due to the increase insurance costs etc. Sad that I spent so much money here, 2 cars and renters cost me 656 a month both in Los Angeles and in Phoenix."
We responded:
"Thank you, Merrill, for sharing your feedback. I'm genuinely concerned to hear about your experience with our communication and pricing. It's important to us that our customers feel valued and informed. I would appreciate the opportunity to discuss your concerns further and see how we can address them. Please feel free to reach out to our office at your convenience."
Jeanne De Vita
April 17, 2025
5
out of
5
rating by Jeanne De Vita
"Excellent, friendly, prompt service from the staff. I worked with Carla through the quoting and binding process and never felt pressured. Received clear and professional communications, and the process couldn't have been easier."
We responded:
"Thank you, Jeanne, for sharing your experience! I'm glad to know that Carla and the team provided you with excellent and friendly service. It's wonderful that the quoting and binding process was smooth and pressure-free for you. "
Miguel villalona
April 16, 2025
5
out of
5
rating by Miguel villalona
"Melissa is very pleasant and efficient"
We responded:
"Thank you, Miguel, for sharing your experience! I'm happy to hear that Melissa's pleasant and efficient service made a positive impact!"
Jesse Barboza
April 3, 2025
5
out of
5
rating by Jesse Barboza
"Tara Casares State Farm office is the best insurance agency we have ever had! Melissa has the best attention to detail and great customer service!"
We responded:
"Thank you, Jesse, for your wonderful feedback! I'm happy to know that Melissa's attention to detail and customer service made such a positive impact. Our team is here to assist with any of your insurance needs, so feel free to reach out anytime!"
Lauren Irwin
April 1, 2025
5
out of
5
rating by Lauren Irwin
"Tara’s team is always prompt to reply, helpful and professional. I recently bought a new car and - as I was signing the paperwork - I realized I needed to ensure it was insured! I was able to connect with Tara that same day and then Cara helped to collect all of my information. It was the quickest and easiest process. Forever grateful for this amazing team!!"
We responded:
"Thank you so much, Lauren! I'm glad to hear that our team was able to assist you promptly and make the process quick and easy. Cara and I are grateful for your kind words and are always here to help with any future needs. Don't hesitate to reach out if you have any questions or need further assistance!"
tracy presepe
March 26, 2025
5
out of
5
rating by tracy presepe
"Michelle Muzzi in Tara’s office has been extremely thorough and helpful with my most recent insurance changes. I appreciate how easy they make everything! She knew it was an important change and made it happen!"
We responded:
"Hi Tracy, We really appreciate your positive feedback and 5 star review! Glad we were able to help with your account changes and look forward to helping you in the future with all your insurance needs. Be well & Stay Healthy! Tara & Team"
Adilene Cabada
March 25, 2025
5
out of
5
rating by Adilene Cabada
"Cara and Tara were both great and very informative before signing anything, highly recommend ."
We responded:
"Thank you, Adilene, for your wonderful feedback! I'm happy to hear that we could provide you with the information you needed. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
Manoj Ramprakash
March 24, 2025
5
out of
5
rating by Manoj Ramprakash
"Tara and her team are great. We used them to insure our personal home and they've been incredibly helpful and responsive through everything, especially in recent times during the LA wildfires. She came highly recommended through our broker and I would highly recommend her as well."
We responded:
"Thank you, Manoj, for your kind words! I'm happy to know that our team has been helpful and responsive, especially during the challenging times of the LA wildfires. Your recommendation means a lot to us. If you ever need further assistance or have any questions, please feel free to reach out."
Leslie Knauer
March 20, 2025
5
out of
5
rating by Leslie Knauer
"I called about my auto insurance plan and needed to get it affordable! Melissa in Tara’s office was patient, fast and we worked out a perfect plan for me! I highly recommend this State Farm office!!"
We responded:
"Thank you, Leslie, for sharing your experience! I'm happy to hear that Melissa was able to assist you in finding an affordable insurance plan. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Kornelius Bascombe
March 17, 2025
5
out of
5
rating by Kornelius Bascombe
"Amazing customer service and they offer amazing rates! I would highly recommend Tara and her team!"
We responded:
"Thank you so much, Kornelius! I'm happy to know you appreciated our customer service and rates. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out!"
Andi Walker
March 13, 2025
5
out of
5
rating by Andi Walker
"Tara is absolutely fantastic! My husband and I bought our first home so we shopped over 5 insurance providers, including working with an insurance broker, and no one even came CLOSE to Tara. It was obvious she was the one from the second we started speaking. Since insurance is a sales-based industry, I expected people I called to try to win my business, give me competitive rates etc. It couldn't have been further from the truth! Some people didn't call me back, were rude, and none of them fully explained the policy, even though I told them we were new home owners. Tara took almost an hour out of her day to explain all the policy details line by line so I could understand what they meant and where there was wiggle room. We ended up bundling our car insurance under Tara and I gave her a goal monthly number I wanted to hit - she was able to get it to that number without compromising any coverage that was important for us. Since then, any time I have a question or concern, she is prompt and super helpful. I couldn't recommend her more! 2025 Update - many people who work in Tara's growing office are just as fantastic as she is. Melissa was in touch recently to help alleviate growing premium prices by offering smart solutions that made sense for our situation. I really value the time everyone at Tara's office takes to ensure our needs are met!"
We responded:
"Hi Andi, Thank you so much for taking the time to leave us such a great review! We love helping first time home buyers and work really hard to ensure all our customers have the right protection in place. I'm excited to have you as a part of my Agency and look forward to working with you in the future. Congratulations, again, on your new home! Can't wait to see pictures!! =) Thank you! Tara & Team"
Tom Greenlee
March 13, 2025
5
out of
5
rating by Tom Greenlee
"Tara's office (including Melissa and Kristina) are outstanding. They're small enough to be responsive to my questions and have offered solid customer service and competitive rates."
We responded:
"Thank you, Tom, for your fantastic review! I'm delighted to know that our office, including Melissa and Kristina, has been able to provide you with responsive service and competitive rates. We truly appreciate your feedback and are always here to assist with any questions or needs you might have. Feel free to reach out anytime!"
Andrew Dunlap
February 27, 2025
5
out of
5
rating by Andrew Dunlap
"Tara and her team at State Farm are prompt, honest and dependable every time me and my family have needed them. I feel like we couldn’t be in better hands for all of our insurance coverage."
We responded:
"Thank you, Andrew! I'm so glad to know that you and your family feel well-supported by our team. Your trust in us for your insurance needs means a lot. If there's anything more we can do for you, please don't hesitate to reach out."
Lou Fossessca
February 26, 2025
5
out of
5
rating by Lou Fossessca
"I recently received great service from the team at Tara Casares's office. I was guided by the office to get some car info and directed to Christina who helped me with getting a better rate on an upcoming new insurance change increase. Thank you team!"
We responded:
"Thank you, Lou, for sharing your experience! I'm happy to know that our team was able to assist you effectively. Christina's dedication to helping you find a better rate is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to us anytime. We're here to help!"
Cheryl Green
February 16, 2025
5
out of
5
rating by Cheryl Green
"I’m leaving this review because I was so impressed with Andrea’s customer service. She was so pleasant and helpful. It was clear that she genuinely wanted to help me. She is very knowledgeable and informative. She was patient with all of my questions and checked to make sure I didn’t have any more questions. She’s definitely an asset to State Farm!"
We responded:
"Thank you, Cheryl, for sharing your experience! I'm glad to hear that Andrea provided such exceptional service. Her dedication to helping and ensuring all your questions were answered truly reflects our commitment to our customers. We appreciate your kind words and look forward to assisting you with any future needs!"
Rebecca Meiers-De Pastino
February 10, 2025
5
out of
5
rating by Rebecca Meiers-De Pastino
"I really love this agent and her staff. Everyone is so helpful and knowledgeable. I appreciate the excellent and personal attention!"
We responded:
"Hi Rebecca, Thank you so much for taking the time to leave us a five star review. We appreciate you choosing to work with our team for all your insurance needs. We appreciate you and your business. We are here when you need us! Thank you, Tara & Team"
Michael Tullberg
February 10, 2025
5
out of
5
rating by Michael Tullberg
"Christina Cabello has been a great State Farm agent ever since I walked into her Los Angeles office. She has always been friendly, up-front and most helpful in dealing with my automotive insurance needs. I look forward to remaining with her and State Farm for a long time to come."
We responded:
"Thank you, Michael, for sharing your experience! I'm delighted to know that Christina has been friendly and helpful with your insurance needs. It's wonderful to hear that you plan to stay with us for a long time. If you ever have any questions or need assistance, feel free to reach out."
Kayla Vonderhaar
February 7, 2025
5
out of
5
rating by Kayla Vonderhaar
"Christina was very helpful with my annual renewal. She helped me get the increase on my premium to be lower than it would have been. She answered all of my questions. She was very thorough and kind."
We responded:
"Thank you, Kayla, for sharing your experience! I'm happy to know Christina was able to assist with your annual renewal and help reduce your premium increase. It's great to hear she answered all your questions thoroughly and with kindness. If you have any more questions or need further assistance, feel free to reach out anytime."
Arvin Amirian
February 6, 2025
5
out of
5
rating by Arvin Amirian
"Excellent service, Highly recommend!"
We responded:
"Thank you, Arvin! I'm glad you're satisfied with our service. Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out."
Dream
January 31, 2025
5
out of
5
rating by Dream
"Thank you to Tara and her team. Andrea has been a great help since we first started. She helped me bundle my life insurance. I always thought having life insurance through work was enough, but it wasn’t. Thank you for all your help."
We responded:
"Thank you, Dream, for your wonderful feedback! I'm glad Andrea has been such a great help to you from the beginning. It's fantastic to know that bundling your insurance has been beneficial. We're grateful for your trust in us and are here for any future needs or questions you might have!"
Alex Augustine
January 31, 2025
5
out of
5
rating by Alex Augustine
"Switching to state farm was the best decision! Caroline Berlan helped me majorly when deciding what options made the most sense for me. She is extremely patient and knowledgeable. I would highly recommend working with her, Thank you Caroline!"
We responded:
"Thank you, Alex, for sharing your experience! I'm glad to hear that Caroline was able to assist you so effectively. Her patience and expertise are truly valued here. If you have any more questions or need further assistance, feel free to reach out anytime."
DD
January 31, 2025
5
out of
5
rating by DD
"Tara and her team are always super helpful. Andrea is a complete sweetheart, takes her time to answer all of my questions. I am grateful to have a wonderful team guide me through insurance because I have no idea how insurance works, but they make it look easy ! Thank you 🙏🏼"
We responded:
"Thank you, DD, for your kind words! I'm happy to hear that Andrea and the team have been able to assist you with your insurance needs. It's great to know that we could make the process easier for you. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Doris Lopez
January 31, 2025
5
out of
5
rating by Doris Lopez
"Tara was so helpful, thank you"
We responded:
"Thank you, Doris! I'm happy to know that you found the assistance helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Joaquin Sabarots
January 26, 2025
5
out of
5
rating by Joaquin Sabarots
"Tara and Christina have been very helpful and always try to problem solve any issues I have. Would recommend them 100%!"
We responded:
"Thank you, Joaquin, for your fantastic review! I'm glad to know that our office has been helpful and proactive in solving any issues you've encountered. Your recommendation means a lot to us. If you ever need further assistance or have questions, feel free to reach out. We're here to help!"
Melanie Adams
January 21, 2025
5
out of
5
rating by Melanie Adams
"Tara and her team are so helpful. They are super responsive and caring and hands on every time I have reached out to them whether it was for amendments to my policy or to help advise me after an accident. I love that I can actually make an appointment and go into the office and discuss my plan and review my coverage. They treat their customers like human beings and are there to help them."
We responded:
"Thank you, Melanie, for sharing your experience! I'm happy to know that you find our team helpful, responsive, and caring. It's wonderful that you appreciate the ability to discuss your coverage in person. We strive to treat everyone with the respect and attention they deserve. If you ever need further assistance, feel free to reach out anytime. "